Privacy Policy

EduMind
Updated 9/11/2025

This Privacy Policy explains what information EduMind ("EduMind", "us", "we", or "our") collects about you and why, what we may do with that information, and how we handle your Personal Information and User Content.

This Privacy Policy is incorporated into and made part of EduMind’s Terms of Service located at https://PromiseInnoAI.com/tnc.html (the "Terms of Service"), and applies to the information obtained by us through your use of the Site, the App, the Services, and the Software (collectively, the "Site") and other EduMind products and services.

Collection of Personal Information

A list of the Personal Information EduMind may collect, and why we collect it, follows:

Account details: Your name, email address, and a link to your profile picture. This lets us create your account, provide convenient and personalized access, deliver and support our products, communicate about product use and updates, and respond to support requests. With your prior permission, we may send direct marketing emails and special offers.
User locale: EduMind does not explicitly request access to precise location. We may infer a rough geographic region (e.g., via IP) and store your preferred language to localize our products and better understand usage patterns.
Video and audio recordings: Recordings you make in EduMind are stored securely on our cloud servers; copies may also be stored on your device. We store processing results so you can revisit prior recordings and so we can personalize results. See the data deletion section for removal.
Other user-generated content: Scripts, ratings, and other data you provide may be stored to provide the Services, ensure availability, improve our understanding of app use (including aggregated analytics such as feature clicks), and improve the algorithms underlying our products.
Unique device identifiers: Used to calculate aggregate statistics on unique devices and to detect and prevent misuse.
Log data: Like most sites, our servers automatically collect data (IP address, browser type and settings, date/time of use, configuration, language preferences, cookie data) and record it in log files.
Device information: Hardware/software data from your device (OS, browser type) and device identifiers for devices using the app.
Social login: If you log into EduMind using a social credential (e.g., Facebook or Google), we will request permission to access basic information such as your name and email. You can stop sharing at any time by removing EduMind’s access in the respective service.

We may also gather information indicating your association with business partners or promotions. We use this to determine revenue-sharing payments and to provide anonymized aggregate reports.

Use of Information

We may use the information we collect when you register, purchase, respond to surveys or marketing communications, use services, or interact with EduMind features in the following ways:

Operate and improve EduMind and services offered through the Site.
Improve our processing algorithms.
Personalize your experience and deliver relevant content and offerings.
Respond to customer service requests.
Quickly process transactions.
Administer promotions, surveys, or other features.
Support training, industry communication, research, analysis, demographic profiling, publications, norm development, and similar uses.

EduMind does not sell or rent user information. We disclose information only when:

We have your explicit consent (e.g., you click a “share” button to make a recording public).
We need to share with affiliated or unaffiliated service providers to fulfill product or service requests.
We believe it is necessary to investigate potential violations of the Terms of Service, enforce the Terms, or investigate, prevent, or act regarding illegal activities, suspected fraud, or potential threats to persons, property, or our systems.
Access, preservation, or disclosure is required or permitted by law to protect the rights, property, or personal safety of EduMind and users, or to comply with legal process (e.g., warrants, court orders).
In connection with the sale or reorganization of all or part of our business, as permitted by applicable law.

We do not share your information with third parties for the purpose of enabling them to deliver advertisements to you. Non‑personally identifiable information may be provided to other parties for industry or communication research, analysis, demographic profiling, publications, norm development, or other uses.

Deletion, Correction, and Updates

You can correct or update your personally identifiable information via your account settings or by contacting us using the email below.

Review of User Content

As a rule, EduMind employees do not monitor or view your Personal Information or User Content stored in or transferred through our products. It may be viewed if we believe the Terms have been violated and confirmation is required, to respond to your support requests, as otherwise described in the Terms, to improve our algorithms as described in the User Content section of the Terms, to protect the rights, property, or personal safety of EduMind and its users, or to comply with legal obligations.

Do we ever make any of your personal information or user content public? No, except as otherwise described in this Policy.

Information Access and Disclosure

Does EduMind share my information? We disclose Personal Data to third parties only when:

We use service providers who assist in hosting, delivering, and improving our Services; providers for email communication, customer support, and analytics may only access, process, or store Personal Data as instructed to perform their duties. You can request details of our service providers by contacting us.
We have your explicit consent.
It is necessary to investigate or enforce the Terms, or to investigate, prevent, or act regarding illegal activities, suspected fraud, or potential threats.
Access, preservation, or disclosure is required by law or to respond to lawful requests by public authorities.
In connection with a merger, acquisition, bankruptcy, reorganization, asset or stock sale, public offering, or related considerations (e.g., due diligence). In such cases, your Personal Data may be shared or transferred subject to this Policy.

We may disclose Non‑Personal Data publicly and to third parties (e.g., in public reports about speech patterns, to partners under agreement, or as part of progress reports to users) to help users compare to general norms. We do not share your Personal Data with third parties for their advertisements.

Does EduMind sell or rent my Personal Data? No.

Does EduMind use cookies? Yes. Cookies help deliver personalized content, remember logins, and improve performance. You may disable cookies, but some areas or features may not be accessible.

Will EduMind send me emails? We may send product announcements, updates, and special offers; partners’ information; and transactional messages. You can opt out of marketing communications at any time by clicking “unsubscribe.” For EEA users, we only send marketing communications with prior consent.

Does EduMind make my Personal Data or User Content public? No, except as described by this Policy or our Terms of Service.

Does EduMind collect information from children? We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will take reasonable measures to remove it. If you are under 13, please do not submit personal information. Parents and guardians should monitor children’s internet usage.

Billing Information

EduMind does not directly obtain or process any billing information from our mobile application. Please refer to the policies of Google Play Store® and Apple App Store®.

Data Storage, Transfer, Retention, and Deletion

Location of Data Storage

Information submitted to EduMind will be transferred to, processed, and stored in the United States. When you use the Software, User Content saved on your device may be synced with our servers. By posting or transferring Information through our Site, Software, and/or Services, you agree to hosting and access in the United States.

Security of Personal Data

EduMind takes reasonable precautions to protect your Information. However, internet transmissions cannot be guaranteed 100% secure; you acknowledge transmitting Information at your own risk. Where third parties process data on our behalf, we require appropriate security measures and limited processing. If EduMind learns of a security breach, we may notify you via your email or by a notice on the Site.

International Transfers

At times it may be necessary for EduMind to transfer certain personal data to other group companies or service providers outside the Hong Kong Special Administrative Region ("Hong Kong"). This may occur if our servers or providers are based outside Hong Kong, or if you use our services while visiting other countries. EduMind will take steps to ensure your information is used by such third parties in accordance with this Policy.

Removal of Personal Data

Please contact us regarding deletion of personal data using the contact information below.

Termination

You can stop using our products at any time. You can request deletion of your data at any time. If you request deletion of all your data, residual copies may continue to exist on EduMind’s backup and archiving systems for up to 90 days due to the nature of those systems.

Data Retention

You can remove your Personal Data from EduMind at any time by deleting your account as described above. We may retain some Personal Data as reasonably necessary for legitimate business interests (including fraud detection and prevention) and to comply with legal obligations (e.g., tax, legal reporting, auditing). For enterprise clients we can implement custom data retention.

Account Closure

If EduMind closes your account due to violation of the Terms of Service, you may request deletion of your data. We will evaluate requests on a case‑by‑case basis pursuant to our legal obligations.

For EEA Users

EduMind uses, processes, and stores Personal Data as necessary to perform our contract with you, and based on our legitimate interests to provide the Services. We rely on your consent to send promotional emails and to place cookies on your devices. In some cases, we process Personal Data pursuant to legal obligation or to protect vital interests.

Your Privacy Rights

Individuals located in the European Economic Area (EEA) have certain rights regarding their personal information, including the right to access, correct, or delete Personal Data processed through your use of the Site, Software, and/or Services. If you are a user based in the EEA, you can:

Request a Personal Data report by contacting us at the email below. We may request additional information to verify identity.
Have your Personal Data corrected or deleted. Some information can be updated in your account settings. Contact us if you are unable to edit some information.
Object to processing. You can ask us to stop using your Personal Data, including for marketing emails. We only send marketing communications to EEA users with prior consent, and you may withdraw consent at any time via “unsubscribe.”
Complain to a regulator. You have the right to lodge a complaint with your local supervisory authority.

EEA Representative: To obtain our EEA representative information please contact EduMind@PromiseInnoAI.com.

Privacy Policy Changes

This Privacy Policy is subject to change without prior notice and any changes will be posted on EduMind’s Site. Please check for the latest version regularly. Your continued use of EduMind after any change means you agree to the updated Policy. If you disagree with any changes and do not wish your information to be subject to it, you will need to delete your EduMind account.

Contact Us

If you have any questions regarding our Privacy Policy or practices, please email us at contact@PromiseInnoAI.com.